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21 April, 2010

Southern Electric 100% price increase

Imagine as I open the letter headed changes to our gas prices how I feel when I see on the front page that the "gas price for the average customer has gone down by 4%", well at last. But then my mood changes as I turn the page to the bit they hope you won't read.

F------- B------- you what! The standing charge has gone up by over 100%, yes that's not a typo it has increased from 13.36 to 26.85 pence per day. As you can imagine I am on the phone right away, this must be an error they must have made a mistake.

No, the lovely girl on the phone tells me that its true, its gone up over 100% because they were charging less than the other providers. Oh that's OK and here was me thinking it was another stitch up to make more money, 4% down 100% up.

I don't use Twitter or the like but I am sure I was told there is a way there to tell everyone of things like this amazing increase that they hope we don't spot.

Right next stop

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