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23 February, 2007

No thanks, I don't need one.......

I phoned British Gas to book a service for the heating, before I could get a date and time I was offered cheaper gas and electricity, nope sorry I don't think it will be, an additional service to cover things I probably don't have, because, "we have just introduced a new range of services covering accidental damage by one legged mice who could be eating your wiring as we speak", nope its probably expensive.
Please, no, stop , thank you, I just want to book a boiler service.

It is not just British Gas though, I phone the bank they want to sell me a mortgage and car insurance, I phone the credit card company and they wanted to sell me some new card protection at only twice the price I can find it elsewhere.
No one can say "what is it you would like" and then after they have listened, provide what I phoned for and simply say "thank you good bye" , it always has to be "is there anything else I can help you with today", well actually yes the car needs cleaning and there is rather a lot of moss in the lawn, but I don't suppose they actually meant help me, they mean sell me.
It doesn't stop there, when I don't phone people they phone me, double glazing , conservatories, a chance to win a trip to Baghdad for doing an online survey.
Does every phone call need to sell something? ....No thanks I don't need one and if I do I'll call someone!

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