British Gas

I moved house a couple of months ago and when I did I told loads of people, like the post office, several credit and banking organisations etc. The thing is none of them actually did anything about it. They all said thank you and sounded like they made a note but even those who send me emails saying they got my change of address still kept on writing to me at the last house.
You may have read the blog I wrote about Barclaycard and trying to tell them about the move, well British Gas are even worse. And the seriously annoying thing is I don't want to be with them anyway, but someone else didn't take note that I moved.
It started like this:-

Dear occupier, we hope you are settled in your new home, tell us who you are so we can update the records.

I phoned them, it took ages to get through and then ages to do battle with the press 1 for a life etc. (Thank heaven for http://www.saynoto0870.com/ and the 0800 listings they have for just about everything.) I explained I didn't want their gas or electricity but until it was sorted out properly here are my details.

The next day :- Dear Occupier , We wrote to you recently (yes it was yesterday) requesting your details but as we have not heard from you, if you don't contact us within 7 days we will assume the property is empty and disconnect the supply.

Well that's nice of them, I phoned them. I explained that I had explained already and the lovely woman in another country kept telling me it was their gas and electricity and I had to pay for it. Yes dear, I know, that's why I am on the phone to you now.

I got home, a card on the door mat from British Gas - We called to change your meter we will apply for a warrant if you don't let us change it. Oh excellent more grief. I phoned them.

Five days later the man arrives to change the meter, but he can't change it because the house is not shown in my name on his computer, and if I am changing supplier he will have to change it again anyway. Thats new to me.

Today a bill, to "The Occupier" its calculated by someone on the new Government training scheme and works like:- If you use 250 units in 41 days then we estimate you will use 520 units in the next 19 days that's 28 units a day. Oh for heavens sake.

I can't stand to phone again so I filled out a web page, gave them all the explanations and details. I pressed send .........

"A SYSTEM ERROR HAS OCCURRED PLEASE TRY AGAIN"

I don't think so.